The Art of the Meaningful Apology

The way we apologize can make, or break, our relationship with the person we offended. While none of us are perfect at it, consider these four points:

1. Apologizing for the feelings that others experience because of our lack of empathy is not a genuine apology. You must apologize for the things you did, without conditional clauses.
2. Adding excuses to an apology weakens its sincerity. Own up to your behavior and talk honestly with people.
3. Your apology should focus on the other person, not you. Save the self-condemnation for later.
4. A real apology is a sincere effort to repair whatever damage you’ve caused. It will cost you. But it’s worth the effort.

Read the full article here: The Art of Meaningful Apology