The way we apologize can make, or break, our relationship with the person we offended. While none of us are perfect at it, consider these four points:
- Apologizing for the feelings that others experience because of our lack of empathy is not a genuine apology. You must apologize for the things you did, without conditional clauses.
- Adding excuses to an apology weakens its sincerity. Own up to your behavior and talk honestly with people.
- Your apology should focus on the other person, not you. Save the self-condemnation for later.
- A real apology is a sincere effort to repair whatever damage you’ve caused. It will cost you. But it’s worth the effort.
Read the full article here: The Art of Meaningful Apology